How to Protect Yourself
Cyber threats are constantly evolving, but staying safe is simple if you follow a few essential rules. North Point Trust will never ask for your password, full Social Security Number, or transaction PIN via unsolicited calls, emails, or text messages.
Recognizing Phishing Attempts
Phishing involves scammers pretending to be North Point Trust. They often create urgent scenarios (e.g., "Your account has been locked!") to trick you into clicking a malicious link.
- Verify the sender's email address closely.
- Never click links in unexpected SMS messages claiming to be from us.
- When in doubt, open a new browser window and navigate to northpointtrust.com directly.
Report Suspicious Activity
If you notice unauthorized charges on your account, or if you believe you have fallen victim to a phishing scam, please contact us immediately so we can secure your account.
Contact Fraud Support